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The workshop will be closed from 25th to 29th of June. Visit us at the TRACTIVESUSPENSION Stand, where we will offer free suspension setup throughout the day and display all the latest products.

SUSPENSION SERVICE REQUEST FORM

  1. Before removing the shock, test ESA modes and notify of any fault code if present.
  2. Please make sure bike responds when changing the spring preload one helmet/two helmetsetc or MIN/MAX. IF NOT PLEASE NOTIFY
  3. SET you ESA suspension to SOFT and MIN. PRELOAD (one helmet) before removing. Shock will be returned with the same setting if no additional work is required to the hydraulic preload adjuster.
  4. You will be notified once you parcel arrives with us on the number provided below.
  5. We recommend using UPS.com or DPD couriers main website or Parcel2go.com

Please fill out the form and don’t forget to attach it to the package!
 • download the form (pdf), print and fill it,
or
• fill out the online form below and print it afterwards.

    CONTACT AND SHIPPING INFORMATION

    Contact name

    Your email

    Mobile

    Address

    REQUIRED SERVICE

    Make / model / year

    Milage

    Required Service Shock/Fork

    RIDER INFORMATION

    Weight (no gear) (kg)

    Height (cm)

    Skill level

    Type of riding

    Preferred payment method

    Your order number:

    Notes / sag measurments / comments:

    IMPORTANT:
    After printing the form do not forget to attach it to the parcel. Send it to:
    [radio After-printing-the-form-do-not-forget-to-attach-it-to-the-parcel-and-send-it-to default:1 "T-Tech Suspension LTD, Unit 9a Pine Close Avis Way Newhaven BN9 0DH]

    [forminator_form id=”2338″]